Legal Access Depends on Local Law
Our Legal position is simple: you must use the service only where local law permits and provide accurate account details during registration. We may request phone verification before account access, and we may check the name or reference attached to a DANA, OVO, GoPay, QRIS, bank
-
1
transfer or virtual account payment. These checks help us connect a wallet or bank record to the correct account. If a payment status does not match your account details, we may pause the transaction while we ask for clarification. You can read the applicable policy before
-
2
opening an account, and you can contact our Support Chat Center when a rule or access decision is unclear. We do not describe access as universal; eligibility depends on local law and your account circumstances.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.